When people talk about value creation for an organization, most of them instinctively think sales. After all, there is no corporate...

These days, I can’t go to any networking event without hearing or being asked about AI. It’s no longer an early-adopter thing; the masses...

A couple of Wednesdays ago, I was in New York City for meetings of the PRSA National Board. After the first day, we went to PRSA’s...